We take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information we may collect from you, how we may use it and your rights in respect of our use and the key details of our privacy policy.
From time to time, we may need to change our privacy policy because of changes in our organisation, legislation or in our attempts to serve your needs better. We will use reasonable efforts to publish any changes to our privacy statement.
JOR Coaching (coachingbyjo) is responsible for collecting, processing, storing, and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities. We manage personal information in accordance with the Data Protection Act 2018.
Any questions regarding our processing of personal data should be directed to us via
hello@coachingbyjo.ie
Contact Details
Our full details are:
Full name of legal entity: Joanne O’Riordan
Name of GDPR officer: Joanne O’Riordan
Email address: hello@coachingbyjo.ie
Postal address: 15 Carraig Downes, Cashel Co. Tipperary E25 T995. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at: hello@coachingbyjo.ie
SCOPE
Our Privacy Statement governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world.
We are guided by the following principles when processing data:
We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
We will collect and use your personal information only if we have sensible business reasons for doing so, such as contacting you with a weekly email and/or relevant offers from time to time and to provide you with the contracted services;
We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
We will apply high technical standards to make our processing of data secure;
Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.
INFORMATION COLLECTED
The information we may collect about you could include, but is not limited to:
Personal details
Family details
Lifestyle and social circumstances
Physical or mental health details
When we obtain special category data from you we will always get your consent first.
We will collect information from you when:
You sign up to our newsletter or mailing list
You download an opt-in
You join a course or programme
You contact us for information via our website or social media channels, by phone or email
You post on our social media channels, website or blog
You work with us in a commercial capacity
We may use the information collected to:
Allow you to process a booking for a product or course
Create a profile for you on our site
Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
Ensure that content from our site is presented to you in the most effective manner for you and your computer
Allow you to participate in the service you have chosen to do so
Notify you about changes to our service
INFORMATION STORAGE
If you provide us with your email address it will be stored, along with your first name and surname via Mailerlite. Mailerlite has its own privacy policy and will protect your data. You can find out more here: https://www.mailerlite.com/legal/privacy-policy.
If you purchase a 1:1 program or group programme from us this will be hosted on Zoom and or Facebook groups, Information related to your purchase such as name and email address will be stored via zoom. Zoom and Facebook has its own privacy policy and will protect your data. You can find out more here https://explore.zoom.us/en/privacy/
We will never sell or share your personal information with third parties.
LEGAL BASIS FOR PROCESSING YOUR DATA
The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:
You have consented
For the performance of a contract
For compliance with a legal obligation which we must perform
To protect vital interests of you or another person
It is in the public interest
It is in the legitimate interests pursued by us or a third party
We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons, or minimised and retained.
Any health data collected from you has special protection and is limited to that permissible by law. In all instances where special category data is collected, we will obtain your express consent.
LINKS FROM OUR SITE
Our site contains links to and from other websites which are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third party sites before you submit any personal data to the website.
MARKETING EMAILS
We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested.
Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing hello@coachingbyjo.ie or clicking onto the unsubscribe link on the marketing email that was sent to you. It may take 24 hours for this to become effective.
WEBSITE ANALYTICS
HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you by you providing the data directly to us (for example by filling in forms on our site, contact or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this [INSERT LINK TO COOKIE POLICY].
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
As a visitor to this website we may be using Google fonts and as such your IP address will be made available to Google. Please note that Google can have access to your IP address and/or personal when their platform is used in the performance of the website. Many websites and apps use Google services to improve their content and keep it free. When they integrate our services, these sites and apps share information with Google. In order to learn more about the kind of information that is used please click on https://policies.google.com/technologies/partner-sites?hl=en-US
Number of visitors to our site
Pages visited whilst using the site and time spent per page
Page interaction information, such as scrolling, clicks and browsing methods
Source location and details about where users go when they leave the site
Page response times and any download errors
Other technical information relating to end user device, such as IP address or browser plug-in
From time to time we may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, linked in, Google and/or Instagram.
CHANGES TO OUR POLICY & FUTURE PROCESSING
We do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website at www.coachingbyjo.ie
POLICY DETAILS
We continually review our privacy practices and may change our policy and privacy statement from time to time. When we do this an amended privacy statement will be placed on our website at www.coachingbyjo.ie
This privacy notice was published on 21 Oct 2021 and last updated on 29th Mar 2022
If you are concerned about how we are collecting, using and/or sharing your personal information, you can contact our Data Protection Officer hello@coachingbyjo.ie